Terms of service
OVERVIEW
Welcome to Antepli Baklava! Throughout the site, the terms “we”, “us” and “our” refer to Antepli Baklava. Antepli Baklava operates this store and website, including all related information, content, features, tools, products, and services (the “Services”), in order to provide you, the customer, with a carefully curated shopping experience. Antepli Baklava is powered by bysoft to enable us to provide the Services to you.
The following terms and conditions, together with all policies referenced herein (collectively, the “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they contain important information regarding your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or the Privacy Policy, you must not access or use our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any minor dependents to use the Services on devices owned, purchased, or managed by you.
In order to use the Services, access or browse our online stores, or purchase any products or services we offer, you may be required to provide certain information such as your email address, billing details, payment information, and shipping details. You represent and warrant that all information you provide through our stores is accurate, current, and complete, and that you have all necessary rights to provide such information.
You are solely responsible for maintaining the security of your account credentials and for all activities conducted under your account. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - OUR PRODUCTS
We make every effort to display our products and services accurately in our online stores. However, please note that depending on the type of device you use to access the store and your device settings and configuration, colors and product appearance may vary on your screen.
We do not guarantee that the appearance or quality of any products or services displayed or offered in our online stores will meet your expectations.
All descriptions of products are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and to limit the quantities of any products offered to any person, geographic region, or jurisdiction on a case-by-case basis.
SECTION 3 - ORDERS
By placing an order, you make an offer to purchase. Antepli Baklava reserves the right to accept or reject your order for any reason at its sole discretion. Your order will not be considered accepted until confirmed by Antepli Baklava. Payment must be received and processed before your order can be accepted.
Please review your order carefully before submitting it, as Antepli Baklava may not be able to accommodate cancellation requests once an order has been accepted. If an order is changed, canceled, or rejected, we may attempt to notify you using the email address, billing address, and/or phone number provided at the time the order was placed.
Purchased products are subject only to our Refund Policy [LINK].
You represent and warrant that any products purchased are intended for personal or household use only and not for commercial resale or export.
SECTION 4 - PRICING AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be stated in your order confirmation email. Unless otherwise stated, advertised prices do not include taxes, shipping, handling, customs duties, or import fees.
Prices displayed in our online stores may differ from prices offered in physical stores or by third-party retailers. We may occasionally offer promotions that are subject to separate terms and conditions. In the event of any conflict between promotional terms and these Terms, the promotional terms shall prevail.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our stores. You agree to promptly update your account and other information, including your email address, credit card details, and expiration dates, so that we can complete your transactions and contact you when necessary.
You represent and warrant that:
(i) the credit card information you provide is true, accurate, and complete;
(ii) you are authorized to use such credit card for the purchase;
(iii) charges incurred by you will be honored by your credit card provider; and
(iv) you will pay all charges incurred at the published prices, including shipping, handling, and applicable taxes.
SECTION 5 - SHIPPING AND DELIVERY
We are not responsible for shipping or delivery delays. All delivery times are estimates only and are not guaranteed. We are not liable for delays caused by shipping carriers, customs clearance processes, or events beyond our control.
Title to and risk of loss for purchased products pass to you upon delivery of the products to the shipping carrier.
SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, brands, text, images, graphics, product reviews, video and audio content, and the design, selection, and arrangement thereof, are owned by Antepli Baklava, its affiliates, or licensors and are protected by United States and international intellectual property laws.
These Terms permit you to use the Services solely for your personal, non-commercial use. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written consent.
Nothing contained herein shall be interpreted as granting any license or right under any patent, trademark, copyright, or other intellectual property rights of Antepli Baklava, bysoft, or any third party.
Unauthorized use of the Services may violate intellectual property laws. All rights not expressly granted herein are reserved by Antepli Baklava.
The names, logos, product names, service names, designs, and slogans of Antepli Baklava are trademarks of Antepli Baklava or its licensors. The names, logos, product names, service names, designs, and slogans of bysoft are trademarks of bysoft. All other names, logos, product names, service names, designs, and slogans appearing in the Services are the trademarks of their respective owners.
SECTION 7 - OPTIONAL TOOLS
As part of the Services, you may be provided access to customer tools offered by third parties that we neither monitor nor control.
You acknowledge and agree that we provide access to such tools “as is” and “as available” without warranties, representations, or conditions of any kind and without endorsement.
We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Your use of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which the tools are provided by the relevant third-party providers.
We may also, in the future, offer new features and/or services through the Services. Such new features and/or services shall also be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites operated by third parties. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites.
If you decide to leave our Services and access third-party websites or materials, you do so at your own risk.
We are not liable for any harm or damages related to the purchase or use of products, services, resources, content, or any other transactions made through third-party websites.
Please review carefully the third party’s policies and practices and ensure you understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products or services should be directed to the applicable third party.
SECTION 9 - RELATIONSHIP WITH bysoft
Antepli Baklava is powered by bysoft, which enables us to provide the Services to you. However, all sales and purchases made through our store are conducted directly with Antepli Baklava.
By using the Services, you acknowledge and agree that bysoft is not responsible for any aspect of any sale between you and Antepli Baklava, including any injury, damage, or loss arising from purchased products or services.
You hereby expressly release bysoft and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Antepli Baklava.
SECTION 10 - PRIVACY POLICY
All personal information collected through the Services is subject to our Privacy Policy [LINK], and certain information may also be subject to the bysoft Privacy Policy.
By using the Services, you acknowledge that you have read these privacy policies.
Because the Services are hosted by bysoft, bysoft collects and processes personal information relating to your access and use of the Services in order to provide and improve the Services. Information submitted through the Services may be transferred to and shared with bysoft and third parties located in countries other than your own.
For more information about how personal information is used, please review our Privacy Policy [LINK].
SECTION 11 - FEEDBACK
If you submit, upload, share, email, or otherwise transmit any ideas, suggestions, reviews, proposals, plans, or other content (“Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including commercial purposes.
You represent and warrant that:
(i) you own or otherwise control all rights to the Feedback;
(ii) you have disclosed any compensation or incentives received in connection with the Feedback; and
(iii) your Feedback complies with these Terms.
We are under no obligation to:
(1) maintain any Feedback in confidence;
(2) compensate you for any Feedback; or
(3) respond to any Feedback.
We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable.
You agree that your Feedback will not violate any rights of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights.
You further agree that your Feedback will not contain defamatory, unlawful, abusive, or obscene material or any malware or virus that could affect the operation of the Services.
You may not use a false email address, impersonate another person, or otherwise mislead us or third parties as to the origin of any Feedback.
You are solely responsible for any Feedback you provide and its accuracy. We take no responsibility and assume no liability for any Feedback posted by you or any third party.
SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, information on the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability.
We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information on the Services is inaccurate at any time without prior notice, including after you have submitted your order.
SECTION 13 - PROHIBITED USES
You may access and use the Services only for lawful purposes.
You may not use the Services:
(a) for any unlawful or malicious purpose;
(b) to violate any applicable law or regulation;
(c) to infringe upon our intellectual property rights or those of others;
(d) to harass, abuse, insult, harm, defame, intimidate, or discriminate against others;
(e) to submit false or misleading information;
(f) to upload or transmit malicious code;
(g) to send spam or unsolicited promotional materials;
(h) to impersonate another person or entity; or
(i) to interfere with or circumvent security features of the Services.
You further agree not to:
(a) upload viruses or malicious code;
(b) reproduce or exploit any part of the Services;
(c) collect or track personal information of others;
(d) use the Services for phishing or fraudulent purposes;
(e) use bots, crawlers, scrapers, AI agents, or automated methods to access the Services; or
(f) interfere with security or access-control measures.
We reserve the right to suspend or terminate your access to the Services at any time without notice if we determine that you have violated these Terms.
SECTION 14 - AGENTS
14.1 This section applies if you use, enable, authorize, or deploy any Agent to access, use, or interact with the Services. “Agent” means any software or service capable of performing autonomous or semi-autonomous actions on behalf of a person or organization.
14.2 No Agent may access or interact with the Services unless it clearly identifies itself and complies with the requirements set forth in this section.
14.3 We may restrict how Agents access or interact with the Services, including through technical measures.
14.4 Agents must:
(i) identify themselves in all HTTP/HTTPS requests;
(ii) not conceal that they are automated;
(iii) respond truthfully to requests determining whether interactions are human or automated; and
(iv) not bypass measures intended to block or control Agent access.
SECTION 15 - TERMINATION
We may terminate this agreement or your access to the Services at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.
The following sections shall survive termination:
Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any provisions which by their nature should survive termination.
SECTION 16 - DISCLAIMER OF WARRANTIES
The information provided through the Services is for general informational purposes only. We make no warranties regarding the accuracy, completeness, or usefulness of this information.
EXCEPT AS EXPRESSLY PROVIDED BY ANTEPLI BAKLAVA, THE SERVICES AND ALL PRODUCTS PROVIDED THROUGH THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT.
WE DO NOT GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.
Some jurisdictions do not allow the exclusion of implied warranties, so certain exclusions may not apply to you.
SECTION 17 - LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL ANTEPLI BAKLAVA, ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, SERVICE PROVIDERS, LICENSORS, OR bysoft AND ITS AFFILIATES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS PURCHASED THROUGH THE SERVICES.
THIS INCLUDES, WITHOUT LIMITATION, LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF DATA, REPLACEMENT COSTS, OR SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
SECTION 18 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Antepli Baklava, bysoft, and their affiliates, directors, officers, employees, agents, contractors, licensors, and service providers from any claims, liabilities, damages, or expenses, including reasonable attorneys’ fees, arising from:
(1) your breach of these Terms;
(2) your violation of any law or third-party rights; or
(3) your use of the Services.
SECTION 19 - SEVERABILITY
If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nevertheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms without affecting the validity of the remaining provisions.
SECTION 20 - WAIVER; ENTIRE AGREEMENT
Failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
These Terms and any policies or operating rules posted by us constitute the entire agreement between you and us regarding the Services and supersede any prior agreements or communications.
Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.
SECTION 21 - ASSIGNMENT
You may not assign, transfer, or delegate your rights or obligations under these Terms without our prior written consent.
We may assign or transfer these Terms without notice or consent.
SECTION 22 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws applicable in the jurisdiction where Antepli Baklava is headquartered.
You and Antepli Baklava agree to submit to the exclusive jurisdiction of the competent courts in such jurisdiction.
SECTION 23 - HEADINGS
The headings used in this agreement are included for convenience only and shall not limit or otherwise affect these Terms.
SECTION 24 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right to update, modify, or replace any part of these Terms by posting updates to our website.
It is your responsibility to check our website periodically for changes. Your continued use of the Services following any changes constitutes acceptance of those changes.
SECTION 25 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to:
Contact Information:
ZERCO GIDA KURUYEMİŞ BAHARAT SAN. VE TİC. LTD. ŞTİ.
info@anteplibaklava.com.tr
Gazimuhtar Paşa Bulv. No:31, 27090 Şehitkamil/Gaziantep - TÜRKİYE
+90 546 258 27 27
Tax Identification Number (VKN): 9970714850

